Payment policy

Accepted payment methods

We currently accept the following payment methods:

• Credit Card: Visa, MasterCard, and American Express.
• UnionPay

Payment security

Your payment security is our top priority. We use industry-standard encryption technologies to ensure your personal and financial information is protected during the transaction process.

Payment processing

• Payments are processed at the time of purchase.
• Once your payment is successfully processed, you will receive a confirmation email with your order details.

Currency

All payments on our website are processed in AUD (Australian Dollar).

Failed transactions

If your payment fails or is declined by your payment provider:

• Please verify that your card details or Apple Pay account information are correct.
• Contact your bank or payment provider for more details.
• If the issue persists, feel free to contact our support team for assistance.

Refunds and disputes

For information on refunds, cancellations, or disputes, please refer to our Refund Policy.

Questions?

Visit our FAQ page or contact our customer service.

 

Olivia Melbourne | Olivia-melbourne.com 

Mail: info@olivia-melbourne.com
Phone: +61480008226
Adress: Walingstuin 37, 1902BB Castricum, Noord-Holland, Netherlands

Company name: Andy van Trigt
Business registration number: 75680424
VAT Number: NL00242649B13

Opening Hours:

Mon-Fri 9:00 AM - 5:00 PM